Service Delivery
Make life easier for your customers
Turn your RSRs into heroes on the route by putting a powerful mobile app in their hands, allowing them to spend more time servicing the customer, not managing paper and manual processes. Give them a full-featured service module to track and notify your team of customer-related requests. Finally, provide a full-featured, self-service portal to your customer and empower them to manage their account, view and pay invoices, and manage common delivery requests.
Alliant Mobile®
Alliant Service Module®
Alliant Online®
Route Savings
- Eliminate costly forms and manual adjustments
- Automatically enforce business rules on the route
- Invoice signature capture
Real Time Mobile Functions
- Invoices emailed upon signature
- New order requests
- Inventory changes
- Service notes
Front Office Savings
- Eliminate post-delivery invoice adjustments
- Eliminate filing and invoice retrieval
- Eliminate manual route settlement
Improved Customer Experience
- Track every service issue
- Automated email notifications and ticket escalation
- Automated workflows for proactive service management
Customer Portal
- Modern design and simple to use
- A self-service option for your customers
- View, and pay, invoices online
- PCI-compliant credit card & ACH transactions
- Submit account maintenance requests
